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Privacy Policy for Personal Data Protection

(In accordance to the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016)

Data privacy is of high importance for DOULOUFAKIS NIKOS and we want to be open and transparent with our processing of your personal data, taking every measure possible for the protection and security of their transfer (e.g. encryption protocol ssl, antivirus scanning, firewall etc.). Our company (DOULOUFAKIS NIKOS, DAFNES, CRETE, 70011, GREECE), being responsible for the personal data you're providing to us and in accordance to the regulation about personal data protection and the regulation 2016/679, defines a policy setting out how your personal data will be processed and protected, as described below.
Every time you use this website you will be bound by the current Privacy Policy and you should review this text every time you use the website to be sure that you agree with it.

Where do we store your data?

The data that we collect from you is stored within the European Economic Area ("EEA") but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, DOULOUFAKIS NIKOS will use Standard Contractual Clauses and Shields as safeguards for countries without adequacy decisions from the European Commission.

Why do we store your data?
Personal data you provide us with will be processed and stored in a file under the responsibility of DOULOUFAKIS NIKOS for the purposes of:
i. the development, performance and enforcement of the purchase and sale contract over the products you have purchase, or of any other contract between you and us;
ii. attending to your requests, and;
iii. with your consent, providing you with information about the products of DOULOUFAKIS NIKOS that are related to wine, including, as regards the above referred products, sending commercial communications by e-mail or by any other equivalent electronic communication means (such as SMS).
iv. In the event that you provide us with personal data of a third party, you will be responsible of having informed them about the use of their personal data, as well as having obtained the relevant express consent for this information to be provided for the purposes explained above.


The user-consumer (you) declare by the current statement that the details provided are true and accurate and you are legally bound to update them whenever necessary. For any damage or loss caused to the website or any third party responsible for the website due to incorrect, untrue or incomplete details completed in the registration and order fields, the user is wholly responsible.

Who can access your data?
DOULOUFAKIS NIKOS will make sure, as the responsible company for the processing of your personal details, that the confidential nature of your personal data is always secured and provides you with means to exercise your rights to access, edit, delete your personal data or complain about them, by sending your e-mail to dataprotection[a] If necessary, we might request a photocopy of your national ID, passport or any other valid identification document. Also, for the aforementioned purposes, we might transfer some of the personal details provided to DOULOUFAKIS NIKOS or related companies (processing companies, data collection centers, banks or other) that help our company functions (like fraud screening, account gathering, company programs and rewards programs, financial services, logistics services and services to the customer, transaction analysis etc.) or are necessary for the completion of your orders.
With the current statement we inform you that with your registration and data collection either via our website or by printed/manually filled form, you authorize us and provide your consent to transfer part of your personal data to the aforementioned partners. By providing your personal data to this website or to our company in general, in any other way, you give your consent to process and transfer your details as described above.

What is the legal basis for processing?
For every specific process of personal data we collect from you, we will inform you whether the provision of personal data is objective or requires a contract, and whether there is an obligation to provide your personal data and the possible consequences if you do not choose to do so.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact DOULOUFAKIS NIKOS and we will provide you with your personal data via e-mail.
Right to portability:
Whenever DOULOUFAKIS NIKOS processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
You can edit your personal data by written request, via e-mail at dataprotection[a], or by coming at Douloufakis winery.
Right to erasure:
You have the right to erase any personal data processed by DOULOUFAKIS NIKOS at any time except for the following situations:
• you have an open order which has not yet been shipped or partially shipped
• you have an unsettled debt with DOULOUFAKIS NIKOS, regardless of the payment method
• if you are suspected or have misused our services within the last four years
• your debt has been sold to a third party within the last three years or one year for deceased customers
• your credit application has been rejected within the last three months
• if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on DOULOUFAKIS NIKOS's legitimate interest. DOULOUFAKIS NIKOS will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means by following the instruction in the marketing message you receive.
Right to restriction:
You have the right to request that DOULOUFAKIS NIKOS restricts the process of your personal data under the following circumstances:
• if you object to a processing based DOULOUFAKIS NIKOS's legitimate interest, DOULOUFAKIS NIKOS shall restrict all processing of such data pending the verification of the legitimate interest.
• if you have claim that your personal data is incorrect, DOULOUFAKIS NIKOS must restrict all processing of such data pending the verification of the accuracy of the personal data.
• if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
• if DOULOUFAKIS NIKOS no longer needs the personal data but it is required by you to defend legal claims.

How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at dataprotection[a]
Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at dataprotection[a] and write DPO as subject matter.
Right to complain with a supervisory authority:
If you consider DOULOUFAKIS NIKOS to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.


Why do we use your personal data?
We will use your personal data to send you marketing offers and invitations through e-mails, text messages. In order to optimise your experience of DOULOUFAKIS NIKOS we will provide you with relevant information and recommended products.

What types of personal data do we collect?
We will process personal data like contact details like name, country of living, email or/and phone number.

Who has access to your personal data?
Data that is forwarded to third parties is only used to provide you with the service mentioned above, to media agencies and technical suppliers for distribution of physical and digital direct marketing.
We never pass on, sell or swap your data for marketing purposes to third parties outside DOULOUFAKIS NIKOS.

What is the legal ground to process your personal data?
The processing of your personal data is based on your consent when you agree to direct marketing. Except for postal marketing, including catalogues, that will be sent to you based on our legitimate interest.

Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time and also object to direct marketing. You can opt out from direct marketing by following the instructions in the marketing message you receive (email/newsletter).

How long do we save your data?
We will keep your data for direct marketing until you withdraw your consent. For e-mail marketing, the removal of your address can be done directly through the special link that is located at the end of each email sent by us, via e-mail at dataprotection[a] or by coming at Douloufakis winery.


Why do we use your personal data?
We will process your data when you enter our competitions. Your personal data will be used for DOULOUFAKIS NIKOS to contact contestants regarding the competition, before and after an event, to identity contestants, verify the age of contestants, to contact winners, deliver and follow up on prize deliveries.

What types of personal data do we process?
We will process following categories of personal data: contact information such as name, address, e-mail address and telephone number, age and any other information submitted in the contest.

Who has access to your personal data?
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, to shipping suppliers for delivery of prizes.

What is the legal ground to process your personal data?
The processing of your personal data is based on your consent when you choose to enter a competition.

Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time. When you do so DOULOUFAKIS NIKOS, will not be able to provide you with the services mentioned above.

How long do we save your data?
We will keep your personal data, provided that you have chosen to be informed about the news of DOULOUFAKIS NIKOS, until you claim us your right to delete them.


What is a Cookie?
A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer. While this Policy uses the general term "Cookies", as they are the main method for storing information used by this website, the browser's "Local Storage" space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this "Local Storage".

What are Cookies used for on this website?
Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits. The information collected by the Cookies also enables us to improve the site by estimating numbers and patterns of use, the suitability of the website to the individual interests of the users, quicker searches,
etc. On occasions, if we have obtained your informed consent in advance, we may use Cookies, tags or other similar devices to obtain information that enables us to show you, either from our own website or from third-party websites or any other means, advertising based on the analysis of your browsing habits.

What are Cookies NOT used for on this website?
We do not store sensitive personal information, such as your address, etc., in the Cookies we use.

Who uses the information stored in Cookies?
The information stored in the Cookies from our website is used exclusively by us, except some "third-party cookies", which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. The main services for which these "third-party cookies" are used are to obtain access statistics and to guarantee the payment transactions that are carried out.

How can I avoid using Cookies on this website?
If you prefer to avoid the use of Cookies on this page, taking into account the above-described limitations, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

How do I disable and prevent the use of Cookies?
You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While settings are different in each browser, Cookies are normally configured in the "Preferences" or "Tools" menu. For further details on configuring Cookies in your browser, see the "Help" menu in the browser itself.

How long do we save your data?
DOULOUFAKIS NIKOS does not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note, that if you choose to disable cookies, you will not be able to take advantage of all the features of our website,

On balance...

When you contact us via email, we store your email in our database. Here at Douloufakis Winery we are discreet during our communication with you, by senting you only these info we think are important for you, like new vintage releases, wine awards or events organized by our winery. However, if at any time you do not want to inform you, you can ask for this directly through the special link that is located at the end of each email sent by us, via e-mail at dataprotection[a] or by coming at our winery.